Walk Hill And Glen

Privacy Policy

Who we are

Our website address is: https://www.walkhillandglen.co.uk.

Walk Hill and Glen cares about how your personal data is use and shared. Please read the following statement about the information we collect.

Walk Hill and Glen is responsible for the information we collect under the General Data Protection Regulations (GDPR). 

By using our Tour Service, our website and any related services, facilities or features (collectively, the “Service”) you acknowledge that you consent to the practices and policies outlined in this Privacy Statement and understand your rights under GDPR.

You have the right to ask us to remove or permanently delete, personal information we hold about you at any time by contacting Walk Hill and Glen to withdraw your consent. 

You can do this on the contact us section of our website or hit unsubscribe in any of our emails. You must be 18+ to book a tour or subscribe to our mailing list.

This Privacy statement covers Walk Hill and Glen’s treatment of personally identifiable information (“Personal Information”) that we may gather when you access/use the Service.

What data we collect and how we use it

We collect information such as your Name, address and email address.
We also collect information about your IP address and browser type (IE, Firefox, Chrome etc).

We need this information to:

  • Provide the Service; Your information will be used primarily to provide you with the Service
  • Improve the Service; Your information may be used by us internally to improve the Service and develop new products, services and features.
  • Security purposes; For protecting the Personal Information you have provided in line with using the Service
  • Other Uses; Your information may also be used by us as a set out in the next section.

If you elect to subscribe to our mailing list you agree to be sent special offers and company news until such times as you unsubscribe.

To the limited extent we collect Personal Information – we neither rent nor sell your Personal Information to anyone.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Information you elect to submit to the Service in a public or quasi-public manner may be disclosed to other users of the website or the general public (“User Submission(s)”).
For example–If you make a post to a message board or chat forum (incl. social media) that includes any personal information – such information will be publicly available.
We may share your comments and reviews for marketing purposes from time to time.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Third parties we use

For more information on our third parties Privacy Policies please click the links below:

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Most of the information we collect is only held for as long as necessary to comply with our administrative and legal requirements, at which point it is then removed from our systems.

If you elect to register to our mailing list we retain that information indefinitely or until you decide to “Opt Out” through the methods outlined below.

Information gathered for security purposes is held for up to 1 year.

What rights you have over your data

If you have an account on this site, used The Service or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Additional Information

How we protect your data

We encrypt all Personal Information we hold.

We restrict access to your Personal Information and the physical locations where it is stored.

We routinely delete Personal Information that is no longer required.

What happens if we have a data breach

We record the breach.

Inform potentially affected customers if the breach involves Personal Information being at risk.

Report it to the Information Commissioner’s Office, if required under GDPR.

Review and update security procedures as applicable.